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You Sent Some Documents by Post, but They did not Arrive - GT Letter Sample

You recently sent some documents by post, but they did not arrive. Write a letter to the post manager.

In your letter 

  • give details of the situation

  • describe the documents

  • say what action you want the post office to take

You Sent Some Documents by Post, but They did not Arrive - GT Letter Sample

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Model Answer 1

Dear Post Manager,

I am writing to express my concern and seek assistance regarding a recent incident where a package containing crucial documents, dispatched via your postal service, failed to reach its intended destination. This matter is of significant importance to me and requires immediate attention.

On the 3rd of January, I sent a packet containing several vital documents, including my original birth certificate, academic transcripts, and a legal affidavit, from my address at 54 Elm Street to an overseas university at 1200 Scholars Lane, London. These documents were part of an urgent application for a postgraduate program, and the deadline for their submission is fast approaching. The tracking number for the package is TX457321098UK.

The nature of these documents is not only sensitive but irreplaceable, highlighting the severity of the situation. Their loss could jeopardize my academic and professional future, as they are essential for the completion of my application process. The inability to provide these documents in a timely manner may result in missing a critical deadline, impacting my educational aspirations.

I kindly request that an immediate investigation be launched into the whereabouts of my package. Furthermore, I would appreciate it if your team could expedite the recovery and delivery of these documents to the intended address. Prompt action in this regard would be highly appreciated, and I am willing to provide any additional information required to assist in this matter.

Thank you for your attention to this urgent issue. I look forward to a swift and positive resolution.

Yours sincerely,

Jonathan Smith

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Model Answer 2

Dear Post Manager,

I am writing to seek your immediate intervention in a concerning matter where a parcel containing vital documents, dispatched under your postal services, has unfortunately not arrived at its destination, causing considerable inconvenience and anxiety on my end.

On December 15th, I entrusted your postal service with a package addressed to the Department of Immigration, 22 Liberty Avenue, New York, containing my passport, a set of signed legal contracts, and a confidential business proposal. These documents are integral to a time-sensitive business venture I am currently engaged in, and their prompt delivery is crucial. The tracking number for this parcel is NY458796US.

The contents of the package are not only of high personal and professional value but are also irreplaceable. The absence of these documents has put a significant business deal at risk and has caused an undue delay in my travel plans. The sensitivity and confidentiality of the documents further add to the gravity of the situation.

I urge you to conduct a thorough investigation into this matter and ensure the prompt recovery and delivery of my package to the specified address. Your prompt response and action in resolving this issue will be greatly appreciated. Please do not hesitate to contact me should you require any further details or clarification to assist in the recovery process.

Thank you for your attention and cooperation in this urgent matter.

Yours faithfully,

Eleanor Richardson

Model Answer 3

Dear Post Manager,

I am reaching out to bring to your attention a critical issue concerning a package containing essential documents that I sent through your service, which, much to my dismay, has not yet been delivered to its intended recipient.

On the 10th of February, I mailed a parcel from my residence at 35 Oakwood Drive to a legal firm, Henderson & Co., located at 67 Market Street, Birmingham. This package contained original legal documents, including a signed will, property deeds, and confidential client affidavits, crucial for a series of impending legal proceedings. The tracking ID for this shipment is BR3345587UK.

The significance of these documents cannot be overstated. They are not only irreplaceable but also hold immense legal and personal value. Their non-arrival has caused a considerable delay in critical legal processes, affecting several stakeholders. The confidentiality of the contents adds a layer of urgency to their safe and timely delivery.

I kindly request that you initiate an immediate investigation into this matter and facilitate the expedited recovery and forwarding of the parcel to its correct destination. Your prompt and efficient handling of this situation will be highly appreciated. Please feel free to contact me for any additional information that might assist in the resolution of this issue.

Thank you for your attention to this pressing matter.

Yours sincerely,

Margaret Thompson

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