You should spend about 20 minutes on this task.
You recently had some items shipped to you from overseas. Upon receiving the shipment you found that some things were damaged in transit.
Write a letter to the manager of the shipping company. In your letter,
provide the details of your shipment
describe the damage
say what actions you want the company to take
You should write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
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GT Letter Band 9 Sample (1)
Dear Sir or Madam,
I am writing with regard to some damaged items caused by international shipment provided by your reputed company. I booked the sea shipping services from Australia to Taiwan before relocating to head office. The booking was made on 23rd Oct with 15 boxes and my reference number is SR153789.
To my surprise, one of shipping boxes with the tag label with “Cookware” has a broken item. The glass lid of the red cast iron is broken and the cast iron itself has a lot of cracks and scars by the glass pieces. The cast iron cannot function properly due to those damages.
As a result, I would like to ask for the replacement price as compensation from your company. Furthermore, as I purchased the extra insurance cover for the whole transit, please provide some supporting documents such as the ship name and voyage dates for me to claim the insurance as per the policy. It would be greatly appreciated if you could reply to the matter at your earliest possible.
Yours faithfully,
Maria Manda
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GT Letter Band 9 Sample (2)
Dear Sir or Madam,
I'm sending this letter to vent my frustration about the issue of furniture and other antique items that were broken during shipping, including other electrical appliances, crockery, and several other items.
Let me tell you that my entire family and I recently immigrated to Australia from Taiwan. I chose to use your company to move my furniture and other belongings overseas since I had heard from a friend that your cargo was indeed on its way. I thus mailed my furniture on October 10, 2022; however, it arrived 20 days beyond the start date.
Let's just say that as I unloaded my furniture, something struck my eye right away. I was shocked to see this and became quite concerned when I noticed how badly damaged my belongings were. All of the furniture was shattered. More than that, several of the dishes were broken, and my carpet was torn in half. In addition, my old family photographs from my youth were entirely destroyed, which was important to bring back some of my earlier recollections.
Please attempt to respond to this letter I've sent to the management as soon as you can. Keep my furniture if you can, for future repairs. I attempted to get in touch with the individual who had left the items at his house, but he flatly refused to pay me back for the furniture that had been harmed in transit. I would appreciate it if you looked into this. If not, I will take strong action against your business, regardless of the unrest caused by your employees.
Yours faithfully,
Kylie Jenner
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