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Recently Organized An All-day Meeting, Which Took Place in A Local Hotel - GT Letter Writing Band 9

Updated: Jan 13

You should spend about 20 minutes on this task.


You recently organized an all-day meeting for your company, which took place in a local hotel, in their feedback, participants at the meeting told that they liked the hotel, but they were unhappy about the food that was served for lunch.

Write a letter to the manager of the hotel

  • say what the participants liked about the hotel

  • explain why they were unhappy about the food

  • suggest what the manager should do to improve the food in future


You should write at least 150 words.


IELTS Letter Writing Band 9 / GT Writing Task 1 Band 9 Sample

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Model Answer 1


Dear Mr. Thompson,


I am writing to you regarding the recent all-day meeting hosted at your esteemed venue, The Grandeur Hotel, to convey the participants' appreciations and concerns. The attendees were notably impressed with the hotel's ambiance and facilities, particularly praising the spacious conference room, state-of-the-art equipment, and the professionalism of your staff, which collectively created a conducive environment for our event.


However, I regret to inform you that there was a unanimous dissatisfaction regarding the luncheon provided. The primary issues highlighted were the limited variety of dishes, which did not cater adequately to the diverse dietary preferences and restrictions of our group. Additionally, several participants commented on the lack of freshness in some of the food items, which unfortunately detracted from the overall experience.


To enhance future dining experiences, I would like to suggest a few improvements. Firstly, offering a more varied menu, incorporating a range of cuisines and options for those with dietary restrictions, would be highly appreciated. Furthermore, ensuring the freshness and quality of every dish served would undoubtedly elevate the dining experience. Perhaps, seeking feedback directly from event organizers regarding menu preferences in advance could be a beneficial step.


We value our relationship with The Grandeur Hotel and are hopeful that these suggestions will be taken into consideration to enhance the service quality. Looking forward to more successful collaborations in the future.


Yours sincerely,


Jonathan Smith


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Model Answer 2


Dear Ms. Johnson,


I hope this letter finds you well. I am reaching out to discuss the feedback received from the participants of our company's all-day meeting, which was recently held at the Elegance Hotel, a venue that stood out for its exceptional facilities but fell short in its culinary offerings.


The attendees of the meeting were thoroughly impressed with the hotel's ambiance and the exemplary service provided by your staff. The elegant decor, comfortable seating arrangements, and advanced audio-visual equipment in the meeting rooms were particularly commended. These aspects significantly contributed to the success of our event and left a lasting positive impression on our guests.


However, I must bring to your attention that several participants expressed dissatisfaction regarding the lunch served. The main concerns were the limited options available, which did not accommodate various dietary needs, and the perceived lack of freshness in some of the food items. This aspect of our experience was somewhat disappointing, considering the otherwise high standards of your establishment.


To address these concerns, I would suggest considering a more diverse and inclusive menu for future events, with a focus on fresh, high-quality ingredients. Additionally, consulting with event organizers in advance to understand specific dietary requirements could greatly enhance guest satisfaction. We hope that these suggestions will assist in aligning the culinary experience with the high standards of the Elegance Hotel.


Thank you for considering this feedback. We look forward to organizing more events at your hotel in the future, confident in the knowledge that every aspect will be nothing short of excellent.


Warm regards,


Emily Carter


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Model Answer 3


Dear Sir or Madam,


I am writing this letter in connection to the all-day meeting held at your hotel on 12th December 2020 for our company. After the meeting was over, a survey was conducted by the attendees’ experience at your hotel. I would like to draw your attention to the feedback.


Participants of the meeting liked your hotel location, as it is very near to all the major stations. Moreover, the mountainous view was so eye soothing that it made the delegates feel relaxed and comfortable.


However, when they were asked about food, majority of them gave unsatisfactory feedback. In fact, it was obvious that the food was not fresh at all, as it was cooked long back, which eventually degraded the quality and taste. In addition, salads were not covered properly which attracted flies all over the place.


Hence, I would suggest you cook food in time so that it remains fresh. Also, impose strict hygiene rules that apply to all the food handling activities.


I hope you will take my suggestions in a positive manner and enhance your services so that we can conduct more events at your hotel.


Yours faithfully,


Rodrigo Moreno


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