You should spend about 20 minutes on this task.
You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope.
Write a letter to the bank's head office. In your letter,
explain why you are writing
express concern about the missing card
propose a solution
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
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GT Letter Band 9 Sample
Dear Sir or Madam,
I am writing to complain about failing to receive my new bank card along with the letter that you had sent me.
You know that my debit card expiry is approaching closer, and that is why I asked for a new one on the other day. Afterwards, I received an envelope on November 24th to my home address in Beirut. I opened it as I was logically expecting a card inside, but unfortunately it contained only a receipt form asking for my signature.
I became suspicious and sensed some sort of fraud which is very frequent to happen these days. In addition, this situation has made me worried about the information related to the card. Therefore, please note that I do refuse to be held responsible for any misuse of this item.
Finally, I would like to request cancelling my card number 256781 immediately as a first step, and then sending a replacement with no extra charge. If you could do this, I would be grateful.
Thank you in advance for your understanding and prompt cooperation.
Looking forward to hearing from you.
Yours sincerely,
Jessica Biel
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