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You are a Member of a Sports Centre and You have Noticed a Problem Which has not been Fixed for Some Time - GT Letter Sample

You are a member of a sports centre and you have noticed a problem which has not been fixed for some time. Write a letter to the manager of the gym.

In your letter:

  • tell the manager about the problem

  • explain how this issue is affecting your experience at the gym 

  • tell the manager what you would like to happen


You are a Member of a Sports Centre and You have Noticed a Problem Which has not been Fixed for Some Time - GT Letter Sample

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Model Answer 1


Dear Mr. Thompson,


I hope this letter finds you well. As a long-time and dedicated member of Elite Fitness Center, I am compelled to bring to your attention an ongoing issue that has been impacting my experience and, I believe, that of other gym-goers as well.


The problem lies in the malfunctioning of several cardiovascular machines, particularly the treadmills and elliptical trainers. These machines are a crucial part of my workout routine, and their frequent breakdowns have not only disrupted my exercise schedule but also caused inconvenience and disappointment. The issue has persisted for over a month now, and despite verbal reports to the staff, there seems to be no resolution in sight.


This malfunctioning equipment significantly diminishes the quality of my gym sessions. As someone who relies on these machines for cardio training, I find myself either waiting for the few functioning ones or skipping cardio altogether. This has not only hampered my fitness goals but has also led to a less satisfying gym experience.


I earnestly request that immediate action be taken to repair or replace the faulty equipment. It would also be greatly appreciated if the gym could offer alternative cardio options or perhaps a temporary discount on membership fees until the issue is fully resolved.


I trust that you will address this matter with the urgency it requires. I am looking forward to a prompt and effective solution, ensuring that Elite Fitness Center continues to provide the excellent service it is known for.


Yours sincerely,


Jordan Ellis


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Model Answer 2


Dear Ms. Richardson,


Greetings. I am reaching out as an avid member of the Downtown Fitness Hub, where unfortunately, a persistent problem regarding the locker room facilities has become a source of considerable inconvenience for many, including myself.


The main issue centers around the locker room showers, which have been consistently lacking hot water for several weeks now. This problem not only causes discomfort, especially during the colder mornings, but also discourages members from utilizing the facility to its fullest. The absence of such a basic amenity is quite unexpected in an otherwise top-tier fitness center like ours.


This ongoing situation has significantly affected my post-workout routine. The prospect of facing cold showers has often led me to cut my gym sessions short or skip them entirely. Moreover, this discomfort extends beyond physical inconvenience; it's disheartening to see a key facility in disrepair, reflecting poorly on the overall gym experience.


I kindly urge you to address this issue with the urgency it demands. Perhaps a temporary arrangement could be made to provide access to another nearby facility for showers, or a swift repair schedule could be implemented. It is crucial for maintaining the high standards of Downtown Fitness Hub and ensuring the continued satisfaction of its members.


Thank you for your attention to this matter. I am hopeful for a prompt resolution that will restore the gym to its full functionality.


Warm regards,


Alexandra Foster



Model Answer 3


Dear Mr. Harrison,


Warm greetings. I am writing to you not just as a member of Apex Health Club but as someone deeply concerned about an issue that has been a persistent thorn in the otherwise smooth experience at our esteemed gym.


The matter at hand is the ongoing malfunction of the air conditioning system in the main workout area. Over the past few weeks, this has been a source of discomfort and, frankly, a health concern, especially during intense workout sessions. The lack of proper ventilation and cooling is not only uncomfortable but also detracts from the otherwise conducive environment for physical fitness.


This issue has increasingly impacted my training regimen. The excessive heat and poor air quality make it challenging to complete my workouts effectively, often leading to early fatigue and discomfort. As someone who values fitness and relies on the gym for maintaining health, this situation is far from ideal and quite discouraging.


I sincerely urge you to prioritize the repair of the air conditioning system. Perhaps a temporary solution, such as providing additional cooling fans in the interim, could be considered to alleviate the situation. It is imperative for the continued patronage of your members, including myself, that such fundamental facilities are maintained to the highest standard.


I look forward to a swift resolution and thank you for your attention to this critical matter.


Best regards,


Evelyn Carter


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