You attended a meeting last week, but you were not happy with the hotel which you stayed in. Write a letter to the organizer who booked the hotel for you.
In your letter, you should tell:
what the problems were
what you didn’t like about the hotel
what you want organizer to do
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Model Answer 1
Dear Mr. Thompson,
I hope this letter finds you well. I am writing to express my concerns regarding the accommodations at the Parkside Hotel during the recent conference, which regrettably fell short of expectations.
Firstly, the primary issue I encountered was the lack of basic amenities in my room. The air conditioning was non-functional, leading to an uncomfortably warm environment, and the Wi-Fi connection was sporadic, hindering my ability to work efficiently. Furthermore, the room's cleanliness was not up to standard, with noticeable dust on surfaces and a lingering musty odor.
Additionally, my experience with the hotel staff was less than satisfactory. Despite multiple requests for assistance with the air conditioning and Wi-Fi, the response was slow and the issues remained unresolved throughout my stay. This lack of prompt service was quite frustrating and impacted my overall comfort and productivity.
In light of these issues, I would appreciate it if you could address these concerns with the hotel management to ensure future guests do not encounter similar problems. Moreover, for upcoming events, I kindly suggest considering alternative accommodations that consistently maintain a higher standard of service and facilities.
Thank you for your attention to this matter. I trust that you will take the necessary steps to rectify these issues and improve our experience in future engagements.
Warm regards,
James Anderson
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Model Answer 2
Dear Ms. Patterson,
I trust you are doing well. I am reaching out to share my recent experience at the Oakwood Inn, which was booked for my attendance at last week's meeting and unfortunately, it did not meet the expected standards of comfort and service.
To begin with, the room I was assigned had several discomforting issues. The heater was malfunctioning, making the room unbearably cold, particularly during the night. Additionally, the bed linens appeared worn and had a noticeable stale odor, which made my stay quite unpleasant.
Furthermore, the customer service at the Oakwood Inn was far from satisfactory. Requests for extra blankets and assistance with the heater were met with delayed responses, and when assistance did arrive, it was neither efficient nor effective. This lack of prompt and competent service significantly marred my experience at the hotel.
Given these circumstances, I would kindly request that for future events, alternative accommodation arrangements be made, preferably with establishments that have a proven record of excellent customer service and amenities. It is essential for the comfort and productivity of all attendees that such issues are not repeated.
I appreciate your attention to this matter and am confident that you will take the necessary steps to ensure a more pleasant experience in future meetings.
Best Regards,
Elizabeth Johnson
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Model Answer 3
Dear Mr. Richards,
I hope this message finds you in good spirits. I am writing to convey my dissatisfaction with the accommodations at the Riverside Hotel, which were arranged for the recent professional gathering I attended, and unfortunately, the experience was far from satisfactory.
The most pressing issue was the room's state of disrepair. The plumbing was problematic, with a persistently leaking faucet and a shower that fluctuated between scalding and freezing temperatures without warning. Additionally, the room's lighting was dim, making it challenging to work in the evenings.
Another point of concern was the hotel's overall ambiance and service. The dining area was consistently overcrowded, leading to long waits for meals, and the food quality was underwhelming. The staff, while polite, seemed overwhelmed and unable to address these concerns effectively.
Given these experiences, I would appreciate it if future accommodations could be arranged at a different hotel, preferably one with more reliable facilities and a higher standard of guest service. This change would undoubtedly enhance the experience of all attendees and contribute positively to the success of the event.
Thank you for considering my feedback. I am confident that with your attention to these details, our future events will be even more successful and enjoyable.
Warm regards,
Sophia Bennett
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