Your neighbour has written to you to complain about the noise from your house.
Write a letter to your neighbour. In your letter,
explain the reasons for the noise
offer your neighbour an apology
tell them what initiative you will take
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Model Answer 1
Dear Jane,
I hope this letter finds you well. I am writing in response to your recent note regarding the disturbances caused by noise emanating from my residence, which I understand has disrupted the tranquility of our neighborhood.
Firstly, I want to sincerely apologize for any inconvenience caused. The root of this unexpected noise is due to some essential home renovations we are currently undertaking. We are installing enhanced insulation and modernizing our heating system, which unfortunately involves a fair amount of drilling and hammering. I assure you this is a temporary phase and we are endeavoring to minimize the disruption as much as possible.
Please accept my heartfelt apologies for the disturbance. I understand how important a peaceful home environment is and it was never my intention to upset this balance in our community. As a gesture of goodwill and understanding, I would like to offer you a complimentary dinner voucher at your favorite local restaurant, hoping it provides a peaceful escape while the most disruptive work is underway.
To address this issue, I have instructed the contractors to limit the noisy activities to between 10 am and 4 pm, ensuring the early mornings and evenings remain peaceful. Additionally, we anticipate the completion of these works within the next ten days, bringing an end to the disturbance.
Thank you for your patience and understanding during this time. I am hopeful that these measures will alleviate the situation and restore the harmonious atmosphere in our neighborhood.
Warm regards,
Sam Thompson
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Model Answer 2
Dear Emily,
I hope this message finds you in good spirits, despite the recent concerns you've raised regarding the noise levels emanating from my property, which I deeply regret have disturbed your peace.
Allow me to extend my sincerest apologies for the inconvenience caused by the ongoing noise. The source of this disruption is a necessary plumbing overhaul in our home, which has entailed a considerable amount of noisy work, including pipe replacements and machinery operation. I can assure you this is a temporary situation, and we are working diligently to expedite the process.
Please accept my genuine apology for the disturbance this has caused in your daily life. Recognizing the value of serenity within our homes, it was never my intention to disrupt the tranquility of our neighborhood. As a token of my regret, I would like to offer you a complimentary spa day, hoping it will provide a peaceful retreat while the most intensive phase of the work is completed.
To mitigate the impact, I have arranged for the noisiest tasks to be confined to the hours between 9 am and 3 pm, thereby limiting disruption during early mornings and late evenings. We anticipate the completion of these essential repairs by the end of next week, which should resolve the noise issue.
Thank you for your understanding and patience during this challenging period. I am confident that the measures taken will help restore the calm and friendly atmosphere we both cherish in our community.
Kind regards,
Michael Robinson
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Model Answer 3
Dear Sir or Madam,
I have just received a letter of complaint from you regarding the extra noise that has been coming from my property. I completely understand your frustration, and I am writing to apologise for this issue.
As you know, there is a shed on my property that does not have a path to it. I have decided to hire a team of tilers to build access to my shed. Unfortunately, while doing their work, the tilers were playing loud music. In fact, I have received several complaints from few of our neighbours too.
I would like to offer my most sincere apology. I understand that I should have supervised my workers better. In fact, I have been working full-time these days and have not had a chance to be present while they are working. That is why this mismatch has happened.
However, I am going to make sure that they are quieter as much as possible. In fact, I have already spoken to the tilers and they have promised me to use headphones for music and try not to create so much noise. I have also told them to wrap up the work by 5 p.m. every day and complete the task by coming Friday.
I hope it was not too much trouble for you, and again I am deeply sorry for the incident.
Yours sincerely,
Mike Shinoda
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